— FREQUENTLY ASKED QUESTIONS

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Everything you need to know about renting with TB Enterprise Group. Contact us if any questions are unanswered.

Qualified drivers with a valid driver's license who meet our approval requirements.
- Valid driver's license
- Proof of identity
- Any additional documentation requested during the approval process
Yes. Most rentals require a refundable security deposit before vehicle pickup.
Most applications are reviewed within 24–48 hours.
Simply complete our online application. Once we review your information, we'll contact qualified applicants with the next steps.

Yes. Our vehicles are rideshare-approved for qualified drivers.
- Valid driver's license
- Proof of identity
- Any additional documentation requested during the approval process
Yes. Delivery platforms are permitted for approved renters.
Yes. Reasonable personal use is permitted unless otherwise stated in your rental agreement.
Most rentals include unlimited mileage unless otherwise stated in your rental agreement.
No. Only approved drivers listed on the rental agreement may operate the vehicle.
Yes. Rental extensions are available based on vehicle availability and your account standing.
Travel outside approved operating areas requires prior written approval from TB Enterprise Group.

For your convenience, we accept:
- Cash
- Zelle
- Apple Pay
- Approved debit cards
- Major credit cards
Payment instructions will be provided before vehicle pickup.
Absolutely. Early payments are always accepted.
Day 1: Friendly text reminder sent.
Day 2: Text message and phone call reminder.
Day 3: Payment must be received by 12:00 PM. If payment is not received by noon, the vehicle may be repossessed.

The renter is responsible for all traffic citations, parking tickets, tolls, towing fees, impound fees, and any related charges.
Notify TB Enterprise Group immediately. The renter is responsible for damages as outlined in the rental agreement.
Contact TB Enterprise Group immediately. Do not authorize repairs without prior approval unless it is an emergency.

Yes. We specialize in long-term rentals for rideshare and delivery drivers.
- Phone: 770 - 274 - 5991
- Email: info@tbenterprisegroup.com
We're happy to answer any questions and help you through the approval process.

Still Have Questions?

Our team is here to help. Reach out directly and we'll get back to you promptly.